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Work smarter, not harder,
by integrating voice technology into your loan management software.

VCO Voice is an enterprise telephony system that integrates seamlessly with VCO Lend, letting you automate your sales team, take control of your leads and call campaigns, and gain unparalleled insight into your operations. VCO Voice provides all the PBX features you need, plus powerful integrated Unified Communications capabilities that lead to better customer service, faster loan turn times, and a leg up on the competition.

Integrate advanced voice technology into your everyday workflow



Saves Money


No PBX equipment to buy, upgrade and maintain - Pay as you go with a low monthly user fee

Easy to Use


Features are intuitive with no learning curve involved

Scalable


One phone call is all it takes to add users quickly and easily

Productive


When voice calling features are embedded in your LOS, your team becomes faster and more efficient

Future Proof


VCO Voice technology will continue to evolve and add new features that will improve productivity

Reliable


VCO Voice runs on Televantage voice technology, using high performance Intel voice processing hardware

Key Features



Call Monitoring


Listen in or join calls to ensure quality control and facilitate training

Controlled User Groups


Define groups of users and contacts and set unique features for those groups

Point and Click Administration


Onscreen access to all system administration functions, distribute administrative permissions and monitor the system anytime, anywhere

Auto Attendant


Comprehensive, multilevel auto attendants greet and identify callers with transfer, navigation and business rule routing options

Instant Messaging


Onscreen messaging goes directly to the desired recipient within an easy user interface and a guaranteed secure transmission of text

Visual Voicemail


Visual Voicemail display with caller name allows you to know who has called without listening. Plus screen live voicemail and answer call in process

Why VCO Voice and Televantage

Televantage is a powerful enterprise-grade IP telephony system designed with built-in, best-in-class call center capabilities. VCO Voice leverages Televantage's advanced voice technology by integrating it with VCO Lend's workflow management processes. This combination of technologies provides you with a customized system, perfect for a high-volume mortgage banking or brokerage business. And, by using VCO Voice, you also get our customer service and expert technical team that can assist you with any service issues or customization options.