Mortgage VCO may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 1, 2011.
When expressing an interest in obtaining additional information about Mortgage VCO products or services or registering to use the products or services, Mortgage VCO requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address ("Required Contact Information"). Mortgage VCO may request additional optional information such as existing IT systems configuration and existing software and hardware information, and other information relevant to customer surveys and/or offers. When purchasing products or services, Mortgage VCO requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the products or services ("Billing Information"). Mortgage VCO may also ask you to provide additional information, such as company annual revenues, or number of employees ("Optional Information"). As you navigate the Company's Web site, Mortgage VCO may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons ("Web Site Navigational Information"). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on the Company's Web site (such as the Web pages viewed and the links clicked). For additional information about the collection of Web Site Navigational Information by Mortgage VCO, see below.
Use of Information Collected
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 1) Internal record keeping. 2) We may use the information to improve our products and services. 3) We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. We may provide your information to our third party partners for marketing or promotional purposes. We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Web Site Navigational Information
A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Mortgage VCO may use Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors' usage of the Mortgage VCO site and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Mortgage VCO may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company's Web sites. Mortgage VCO uses Web beacons to operate and improve the Company's Web sites and email communications. Mortgage VCO may use information from Web beacons in combination with Data About Mortgage VCO Customers to provide you with information about the Company and the Services.
When you visit Mortgage VCO Web sites, the Company collects your Internet Protocol ("IP") addresses to track and aggregate non-personal information. For example, MortgageVCO.com uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company's Web sites.
Links to other websites
Mortgage VCO offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of the Company's marketing emails. Additionally, you may send a request specifying your communications preferences to support@MortgageVCO.com. Customers cannot opt out of receiving transactional emails related to their account with Mortgage VCO or the products and services.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the address below or emailing us at privacy@MortgageVCO.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to Mortgage VCO, 23046 Avenida De La Carlota, Suite 653, Laguna Hills, CA 92653.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses. We will promptly correct any information found to be incorrect.