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Let us focus on your IT so you can focus on doing what you do best, closing more deals in less time.

Mortgage VCO provides a full range of integrated IT, technology and managed services, infrastructure support, customer training, process improvement, custom development and software customization. Our partnership approach to your business sets us apart from off-the-shelf loan origination and processing systems. With more than a decade in data management, storage, virtualization and infrastructure solutions with specialization in the mortgage industry, Mortgage VCO has the expertise to get you up and running quickly, and keep your operations moving smoothly. Let Mortgage VCO be your information technology partner, focusing on the complexities of IT and allowing you to get back to doing what you do best.

Services Overview

IT Services

IT Services

  • Network Analysis Validate current desktops, routers, switches, bandwidth and printer configuration for optimal performance within Citrix®
  • Process Improvement Consulting Help customers envision solutions, define business requirements, system development specifications and pre-implementation planning
  • Software Compatibility Analysis Validate desktops, print servers, scanners and custom software for optimal Citrix® performance
  • Systems Analysis Overall systems layout capable of growth and integration within the Citrix® environment
  • Third-Party Integration Support for existing software platforms. ID software currently in use, validate compatibility and supportability within the Citrix® environment
Training

Training

  • Onsite Training for all VCO products
  • Ongoing Webinar Training for new employees and refresher courses for internal employee transfers
  • On Demand Training for all VCO Lend subject matter
Software Development

Software Development

  • Customization of Core VCO Products to meet specific customer needs
  • Integration of customers' proprietary and licensed third-party software into VCO Desk and VCO Lend
  • Integration of Preferred Settlement Service Provider software into VCO Lend
  • Custom End-to-End Project Design, development, testing and deployment
Support

Support

  • Help Desk Multi-tier maintenance, system admin and network structure within the VCO network
  • Tier 1 Help Desk support for customer IT staff
  • Programming Support focusing on core applications, Tier 3 systems and mission-critical issues
  • Outsourced Help Desk service to suit full or partial customer needs